Early Education – App Insights

The Problem This Early Education client launched a new app used to support parents and caregivers throughout a child’s growth.  They wished to understand the elements of the app which were successful, and areas where future enhancements can be made to grow the capability and services the app offered.  Additionally, reports were needed to be […]

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Local Government – Automating Power BI Reports

The Problem Our local government client relies on a labour-intensive, manual process to compile critical business insights from multiple applications into a monthly Power BI report. This approach poses several challenges: Time–Consuming Workflow: The manual data collection and report assembly process is resource-intensive, consuming valuable employee hours each month. Risk of Errors: Human involvement increases […]

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Education – An AI tool to identify students in need of help

The Problem At a state government education department, Student Support Officers (SSOs) were spending a considerable amount of time manually analysing student plan (OnePlan) data in order to identify students who may need additional assistance and support.​ As student plan data is mostly free text related to student goals, aims, and future development plans, analysing this data was manual and time-consuming, thus hindering its potential value.  […]

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Queensland Government – ​ AI-powered document classification​

  The Problem Office of the Coordinator-General (OCG) in the Queensland Department of State Development and Infrastructure assesses the impact of significant and complex projects. The assessment process includes consultation which encompasses processing submissions from government agencies, organisations and members of the public, in a variety of document formats. Each submission is required to be […]

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Utilities – Metadata–driven ETL Solution

The Problem A utilities provider approached exposé to assist as they transitioned out of an on-premise call centre system (Genesys) and into a new cloud-based system (Genesys Cloud). The on-premises system was used as the primary data source for several reports that the business utilises. Extraction and transformation of the data were manual and laborious and required numerous hours to complete.​ Exposé was […]

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Utilities – Journey towards a modern data ecosystem

The Problem This client is a utilities provider in South Australia and has physical assets all around the state. It’s a large organisation with lots of data spread across many capability areas. It’s a complex technology landscape where the data is stored across a multitude of on-prem and cloud-based systems.​ The status quo reporting and analytics included many manual processes, which […]

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Utilities – Ensuring Data Security after Organisational Structure Changes

The Problem Our client, a prominent utility provider, encountered a challenge stemming from an internal organisational restructuring, which resulted in changes to the hierarchical structure in their data warehouse. This change would significantly impact the functionality of the Row Level Security within their financial Power BI reporting.​ Given the routine reliance on this reporting system by numerous […]

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Aged Care – Data and Analytics Cloud Migration

The Problem A not-for-profit aged care provider caring for 1,000 residents across 12 aged care homes sought our expertise to review their data and analytics platform and address their data-related challenges.​ Upon assessment, we found that their existing data warehouse had substantially grown over time and was becoming difficult to maintain.  The current solution relied on outdated design and structures, limiting the incorporation […]

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Construction – Power BI Operational Framework

The Problem Our construction client had existing pieces of Power BI reporting. However, the client desired wider adoption throughout the business, with a focus on security and best practices. A staggered approach to implementation was requested while reworking their core data systems and existing reporting. This client was striving to obtain confidential contracts. To facilitate […]

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Education – Accommodating Changes to NAPLAN

The Problem Every year in Australia, students in Years 3, 5, 7 and 9 partake in NAPLAN (the National Assessment Program – Literacy and Numeracy) in order to determine whether they are meeting important education outcomes. In 2023, the Australian Curriculum, Assessment and Reporting Authority (ACARA) implemented changes to how they report and measure NAPLAN […]

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State Government – DataOps Framework

The Problem Exposé was engaged to complete a review of this organisation’s development processes and practices for their data team. This review identified extensive manual processes with key dependencies on specific team members to facilitate updates per data product.​ Symptomatic of the above processes meant the data team required elevated system access to all products within the organisation. This was flagged as a […]

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Oil & Gas – Snowflake Implementation

The Problem Our Oil & Gas client implemented Snowflake as their preferred data warehousing platform in conjunction with Matillion as their ETL toolset in an AWS environment. They had a number of concerns relating to performance, scalability and cost. Generally, they accepted the way things worked as just “the way things work”. There were ongoing […]

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