Virtual Customer Assistant – our Local Government case study
A seamless AI solution providing a scalable, cost effective and enhanced customer service experience in the area of intranet content navigation. See our case study here: exposé case study – Local Government – Virtual Customer Assistant Chatbot
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Chatbots – how the Azure bot framework is changing the AI game
Author: Etienne Oosthuysen What are Chatbots? Communication underpins intelligence. And language underpins communication. But language is complex and must be understood through the prism of intent and understanding. For example: Take the term, “thong” – in Australian slang this means flip-flops, a meaning lost on someone not familiar with Australian slang, as it means underwear […]
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Disrupting the banking market
This video shows a comprehensive solution geared around disruption in the Banking market, from transactions through to advanced analytics. The viewer meets 3 different customers, their challenges and how the bank responds to them.
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