Capacity Planning Tool – our utility case study
Problem: One of our major utility customers identified that their current process for planning resources to meet the demand was not sustainable. Daily, there would be hundreds of customer calls requiring a myriad of different services, planned maintenance work as well as corporate demand. These calls often required crews of different levels of skills […]
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Data Analysis with Power BI – our Utility case study
The art of balancing demand and supply. See how our developed Capacity Planning Tool will enable better decision-making and planning around resource availability and utilisation for customer-related work in the field. The Problem One of our major utility customers identified that their current process for planning resources to meet the demand was not sustainable. Daily, […]
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Cyber Security Program Tracking Reporting – our large Australian utility case study
Providing a centralised reporting solution for Board, Management, Operational and Regulatory audiences to measure regulatory Cyber Security framework outcomes. The Problem The Cyber Security team within one of our largest utility customers are responsible for providing governance, oversight and consultation for all aspects of cyber security across the enterprise. This comprises the investment strategies, roadmaps […]
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Global cyber security capability maturity monitoring and analysis – our large Australian utility case study
See how we designed and developed global cyber security capability maturity monitoring and analysis for effective benchmarking and future planning activities for this large Australian utility. The Problem One of SA’s leading utilities customer are required to complete an annual self-assessment questionnaire rating themselves against a number of key objectives and capabilities relating to Cyber […]
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Customer Field Services Insights – our water utility case study
Our solution improved the customer experience through informed data-driven decisions. The Problem: The Customer Field Services (CFS) branch within one of our large water utility customers had many different stakeholders with a diverse range of reporting requirements to assist with regulatory metrics as well as improving the customer experience with regard to responding to water […]
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Digital Twin – Topical use cases
Being left behind in an increasingly digital world is a scary thought. Gartner predicts that this year alone, organisations with digital trustworthiness will have a substantial advantage (of up to 20% increased revenue in online channels) compared to their competitors. In our previous article, Digital Twins – Why all the fuss, we introduced the concept […]
Read MoreDigital Twins – Why all the fuss?
Author: Etienne Oosthuysen What do Twins, NASA, Pokémon Go, the Internet of Things, Big Data and business value have in common? As our landscape changes to embrace digital integration, the physical and virtual worlds are moving closer together than ever before. As flagged by Gartner, digital twins are pegged to be a key strategic technology […]
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Smart Wastewater network – our SA Water case study
This solution enables greater customer service through better management of the wastewater assets through an industry-leading smart wastewater network management solution. It incorporates a leading edge architecture built on the Azure platform using key technologies including Databricks, IoT, Stream Analytics, App Service, and more. Read our case study here: Smart Wastewater network – our SA Water […]
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Networks Asset Data Mart – our Energy Infrastructure Provider case study
Exposé designed and developed a solution that saw an increasingly temperamental Networks Asset Analytical solution move to the Exposé developed Enterprise Analytics Platform. The solution now: • Allows staff to focus on business-critical tasks by utilising the data created by the system.• Reduces support costs due to the improved system stability.• Utilises the IT resources […]
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Water Consumption Demand Prediction – our SA Water case study
This case study shows how we replaced a global pipeline prediction system with a predictive solution based on Azure Machine Learning. Water consumption demand prediction is now highly accurate and it provides a much higher degree of flexibility and cost savings to SA Water. Read our case study here: exposé case study – SAWater Predictive
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Transmissions Dashboard – our Energy Infrastructure Provider case study
This Transmissions Dashboard solution we designed and developed for this national Energy Infrastructure Provider involved both a data platform and analytical dashboards. It reduced reporting turnaround potential by over 1000%, allowing staff to focus on business-critical tasks. It embedded a trusted source of truth and quality and consistency of analysis. It improved analytical agility and timely […]
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