Utilities – Streamlining Operations and Replacing Legacy Systems in Power BI
By consolidating data from various source systems, we created a solution where users could access their reporting in a single tool, enhancing efficiency and simplifying workflows. The solution not only automated their existing reporting but allowed for different reporting capabilities, ultimately providing enhanced analytical capabilities and data-informed decision-making. The Problem Our utilities client was using […]
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Education- Information Security & Infrastructure Insights
The Problem This Education client sought a visual snapshot to assist their Information Security and Infrastructure team in reporting, analysing, and extracting valuable insights. The business aimed to better understand employee behaviour concerning phishing email interactions and identify ways to mitigate future risks. Specifically, they were interested in analysing the trends between employees who […]
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Defence and Manufacturing – Transforming Data Architecture
The Problem The client’s existing data architecture is centralised around a Microsoft SQL Server infrastructure, leading to numerous inefficiencies and vulnerabilities. The centralised system results in significant bottlenecks, making data access and processing slow and cumbersome. Security is another major concern, with the centralised approach increasing the risk of data breaches that could compromise the […]
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Healthcare –Leveraging a Lakehouse Platform for Enhanced Analytics and Insights
The Problem This healthcare client faced several challenges with their existing data framework, which hindered their ability to leverage data effectively for analytics and business insights. Outdated Data Infrastructure: The client’s analytics platform, based on an on-premise SQL Server-based data warehouse, had limitations in terms of scalability, performance, and data processing capabilities. It lacked the […]
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Non-Profit – Automation and Enhancement of Compliance Reporting in Power BI
The Problem Our non-profit client wanted to modernise and automate their existing reporting processes. This reporting was crucial for the client’s compliance requirements, but the prior reporting process was slow, manual and required a significant amount of human intervention and resources. It was also built within Excel spreadsheets with numerous pages that were prone to […]
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Early Education – App Insights
The Problem This Early Education client launched a new app used to support parents and caregivers throughout a child’s growth. They wished to understand the elements of the app which were successful, and areas where future enhancements can be made to grow the capability and services the app offered. Additionally, reports were needed to be […]
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Local Government – Automating Power BI Reports
The Problem Our local government client relies on a labour-intensive, manual process to compile critical business insights from multiple applications into a monthly Power BI report. This approach poses several challenges: Time–Consuming Workflow: The manual data collection and report assembly process is resource-intensive, consuming valuable employee hours each month. Risk of Errors: Human involvement increases […]
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Education – An AI tool to identify students in need of help
The Problem At a state government education department, Student Support Officers (SSOs) were spending a considerable amount of time manually analysing student plan (OnePlan) data in order to identify students who may need additional assistance and support. As student plan data is mostly free text related to student goals, aims, and future development plans, analysing this data was manual and time-consuming, thus hindering its potential value. […]
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Queensland Government – AI-powered document classification
The Problem Office of the Coordinator-General (OCG) in the Queensland Department of State Development and Infrastructure assesses the impact of significant and complex projects. The assessment process includes consultation which encompasses processing submissions from government agencies, organisations and members of the public, in a variety of document formats. Each submission is required to be […]
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Utilities – Metadata–driven ETL Solution
The Problem A utilities provider approached exposé to assist as they transitioned out of an on-premise call centre system (Genesys) and into a new cloud-based system (Genesys Cloud). The on-premises system was used as the primary data source for several reports that the business utilises. Extraction and transformation of the data were manual and laborious and required numerous hours to complete. Exposé was […]
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Utilities – Journey towards a modern data ecosystem
The Problem This client is a utilities provider in South Australia and has physical assets all around the state. It’s a large organisation with lots of data spread across many capability areas. It’s a complex technology landscape where the data is stored across a multitude of on-prem and cloud-based systems. The status quo reporting and analytics included many manual processes, which […]
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Utilities – Ensuring Data Security after Organisational Structure Changes
The Problem Our client, a prominent utility provider, encountered a challenge stemming from an internal organisational restructuring, which resulted in changes to the hierarchical structure in their data warehouse. This change would significantly impact the functionality of the Row Level Security within their financial Power BI reporting. Given the routine reliance on this reporting system by numerous […]
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