Virtual Customer Assistant – our Local Government case study
A seamless AI solution providing a scalable, cost effective and enhanced customer service experience in the area of intranet content navigation. See our case study here: exposé case study – Local Government – Virtual Customer Assistant Chatbot
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Employee Expenses Reporting Platform – our South Australian Government case study
A solution to provide a regular view of Employee Expenses against budgets. Our solution overcomes a lack of capacity and flexibility in the incumbent Human Resources system. See our case study on the solution that combines data from disparate systems, presenting it to the business in an easy to consume format, allowing the business to […]
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Financial forecasting, reporting and commentary at scale – LSA Synergy Case Study
Synergy gave LSA (Lifetime Support Authority) financial forecasting, reporting, commentary and interactive analysis at scale. This translated to astounding business benefits such as: Effective low latent financial reporting Lesser reliance on IT to manage reporting structure Saved huge reporting and analysis effort Commentary to contextualize data that follow the analysis for life Auditing and workflow Etc. […]
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Is the Data Warehouse Dead?
Author: Etienne Oosthuysen I am increasingly asked by customers – Is the Data Warehouse dead? In technology terms, 30 years is a long time. This is how old the Data Warehouse is – that makes the Data Warehouse an old timer. Can we consider it a mature yet productive worker, or is it a worker […]
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Test drive AWS QuickSight
Author: Etienne Oosthuysen As part of our commitment to deliver the best possible business outcome for our Advanced Analytics customers, we ensure that we remain across the technologies that enable us to deliver such outcomes. This test drive of AWS’ QuickSight BI tool and its underlying parallel processing engine (SPICE) is part of that commitment to […]
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A story is worth a thousand visuals
Any report can contain information. It’s relatively easy to just place random visualisations together to display information from a multitude of data sources. But without context or structure does this add any value or provide a better experience for the report reader?
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Colouring with numbers – Can data present a better picture?
With the rise of self-service reporting, is just presenting the data enough? Or is how information is presented just as impactful as to what is being presented?
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The battle of the AMLs – Amazon Machine Learning Vs Azure Machine Learning
As machine learning has become more accessible to businesses and the number of products currently available has risen in the market, the question is regularly asked of us as leaders in data and analytics to recommend, or at least provide insight, into some of those products. Machine learning has become more accessible and there are […]
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From water cooler discussion to corporate Data Analytics in record time
Author: Etienne Oosthuysen For those who have been involved in conventional Business Intelligence projects, you will be all too familiar with the likely contiguous chain of events and the likely outcome. It typically goes something like this: The idea is incubated by someone (very often this would be within ICT), a business case for a […]
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Strategic Segmentation
Preface Market segmentation is a common practice in marketing and sales in order to better understand – and therefore be better able to target – customers. This same principle, though, can be applied to any business problem where the division of a diverse population into sub-populations based on similarities (or differences) would be advantageous. Fortunately, […]
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Connecting to Big Data Clusters from Excel
Author: Etienne Oosthuysen Connecting to big data clusters from Excel is now relatively simple. But those who have tried would have noticed multiple ways to achieve what seems to be the same thing. This article aims to clear these muddy waters a bit. I am using Microsoft Office 365 Pro Plus (Excel 2013) updated to […]
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Power BI and Microsoft Azure – what’s all the fuss about?
Author: Etienne Oosthuysen This blog provides a journey starting with Excel and its promotion to BI, it moves on to Power BI version 2 and concludes with a much larger Azure analytical story. Let’s start this journey with some topical statistics. US$97bn the projected annual dollar spend on BI services by 2016. Good 19% the […]
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