Capacity Planning Tool – our utility case study
Problem: One of our major utility customers identified that their current process for planning resources to meet the demand was not sustainable. Daily, there would be hundreds of customer calls requiring a myriad of different services, planned maintenance work as well as corporate demand. These calls often required crews of different levels of skills […]
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Data Analysis with Power BI – our Utility case study
The art of balancing demand and supply. See how our developed Capacity Planning Tool will enable better decision-making and planning around resource availability and utilisation for customer-related work in the field. The Problem One of our major utility customers identified that their current process for planning resources to meet the demand was not sustainable. Daily, […]
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